Identifying Difficult People

Last week, me attended an Individual Effectiveness Development Program Introductory sponsored by Telaga Minyak Jaafa at Prince Hotel. Another fantabulous training which surrounded by vibrant participants, awesome facilitator and the whole program did capture our attention and I believe the objective was delivered successfully. Woot woot.

One of the module is Identifying Difficult People:

    "I'm always right"

      These dragon appear to know it all and get very defensive when they feel someone is

      judging them.          

      They are critical of others and think they are above everyone else. I'm always right dragons are

      unable to work effectively in teams due to their extreme defensiveness.

      Approach: Give them your complete attention and remind them they are part of the team.

      Get them to refocus their energies on team goals and never surprise them. 

                                                                    "You can't make me" 

      Resistant to changes that threaten their sense of security. "You can't make me" dragons

      often resist anyone else's oipnion. Forcing them to move more quickly only increases

      their opposition anda can lead tem to causing problems for those trying to get things done

      Approach: Give them time, give them options and never surprise them. Ask them for input

      on moving forward and try to have patience when dealing with them.

    "I don't have time to wait"

      These dragons have massive "to do" lists that never get finished. Often cutting comers in

      the mistaken belief that there is not enough time o do something correctly. These dragons

      can make mistakes and offend people who don't respect their deadlines.

      Approach: Ask them to slow down and be patient and help them to feel there is more time.

"I want more and more and more" dragon

"I'm victim here" dragon

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And this is my custom and personalized dragon. Cute isn't it?

"Dragon that chooses his clan"

Specially dedicated to my _____________.

What is so special about this dragon?

* Practise favouritism *

In order to win this creature, you have to gain their trust -__-